Bozeman, Montana

Automation for Small
Montana Business Owners

You're doing the job that software should be doing.

I'm Sarah. I work with Montana business owners who are great at what they do, but somewhere along the way the backend of the business didn't keep up. I build the systems that fix that, so you can get back to the work you're actually here to do.

Let's Talk

You know the task. The one you do manually every single week even though you know there has to be a better way. The one that keeps you mentally "on" even when you're not working.

That's exactly what I fix.

My Work

Systems I've Built

Real problems. Real solutions. Here is the work.

Wholesale Order Management System

Kokoro Farm

A local Belgrade flower farm was losing 3 to 4 hours every week to a manual ordering process held together with spreadsheets, copy-pasted email lists, and texts from vendors. During busy season the whole system would fall apart entirely, meaning vendors had no idea what was available and sales dried up.

Weekly order processing went from 3 to 4 hours down to under 10 minutes.

What we built

  • One-click weekly availability blast to all vendors at once
  • Real-time inventory that updates the moment an order comes in
  • Automated order confirmations and Monday morning harvest summaries
  • Delivery radius checking that blocks out-of-range orders automatically
  • Venmo payment integration with pre-filled links for every order
  • Full Airtable dashboard organized by fulfillment type and delivery day

24/7 Call Handling System

Global Powersports Performance Company

Their team was missing calls after hours and losing customers who couldn't get a fast answer. Now every call gets a real response, day or night. Order lookups, FAQs, complex calls routed live to a human during business hours. After hours, callback requests are created automatically. Zero missed calls. Zero extra headcount.

Customer Support Automation

Global Powersports Performance Company

The support team was buried in repetitive questions that pulled them away from real issues. Built a system that handles hundreds of routine customer questions automatically, pulling from a live product catalog and CRM in real time. The team now focuses on what actually needs a human.

Sarah Swendseid
Meet Sarah

A Bozeman Local Who Gets It

I'm a Bozeman local through and through, and I genuinely love helping business owners get the backend of their business working the way it should.

I got my start building websites for a coffee startup in Colombia, studied computer science, and somewhere along the way discovered that automation was the perfect intersection of everything I knew. That background is what I bring to every Montana business I work with, and it's the foundation of why I love this work. I actually get excited about getting into the weeds, figuring out what's broken, and building something that works.

My goal is simple: get you out of the backend so you can focus on the work you're actually good at. Let's talk about what's eating up your time!

-- Sarah
Who I Help

Built for Montana Business Owners

I work best with people who are great at what they do but ready to stop running the backend manually.

Local Service Businesses

Solo practitioners, bookkeepers, florists, real estate agents, local shops. You're great at what you do, but you've also become your own scheduler, follow-up system, and spreadsheet. I help you stop doing the jobs that software should be handling.

Blue Collar and Mid-Size Operations

Owners running complex day-to-day operations like contractors, trades, and service businesses who are drowning in manual processes and need systems that actually work in the field. The problems are bigger, the time savings are real, and the results show up fast.

Let's Talk

Tell me what's eating your week.

If something is eating your time every single week and you keep thinking there has to be a better way, this is where you start. Tell me what's going on and I'll be straight with you about what's actually possible.

Bozeman, Montana